FTC Trains Its Sights on Social Media Influencers

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April 24, 2017

social-media-influencerFor the first time, the Federal Trade Commission (the “FTC” or “Commission”) has contacted, and questioned the product endorsement practices of, dozens of social media influencers – individuals who are powerful, popular and relevant enough to influence others within their online social sphere.  Influencers provide product endorsements through social media platforms, such as Facebook, YouTube, Instagram, Twitter, Snapchat, Pinterest and Twitch, often in exchange for free products and/or compensation.

How can social media influencers properly post product endorsements?

Regulation of Product Endorsements

Dating back to the 1980s, the FTC has prohibited certain endorsement activity that could be construed as dishonest or misleading.  In recent years, through revisions to the Commission’s Endorsement Guides and related guidance, the FTC has made clear that its regulations extend to online endorsements made via social media platforms.

Under the Endorsement Guides, Instagram and other social media influencers are generally required to disclose their advertising relationships, including when the influencers receive free products and/or compensation in exchange for endorsements, testimonials or reviews.  Further, a number of social media platforms require influencers to make additional, platform-specific disclosures.  Please note that product endorsement disclosure language should be carefully tailored to the applicable product, platform and compensation structure in question.

FTC Targets Social Media Influencers

On April 19, 2017, the FTC announced that it delivered more than 90 “educational letters” to various social media influencers and affiliated marketers.  The subject correspondence references specific Instagram posts made by social media influencers and encourages the contacted influencers and marketers to familiarize themselves with the FTC Endorsement Guides.

In addition, the Commission has called on consumers to seek out and report social media influencers who are believed to be receiving free products or payments in exchange for endorsements without making proper disclosures.

Are Your Product Endorsements Compliant?

As the FTC’s recent campaign demonstrates, the Commission is now actively seeking out non-compliant social media influencers – and enforcement actions against unwary influencers appear imminent.  In light of recent crackdowns, social media influencers can expect more and more advertiser written agreements to hold influencers responsible for product endorsement disclosure mishaps.

To date, however, most regulatory action concerning social media endorsements (including the 2016 enforcement action against Lord & Taylor) has targeted marketers, their ad agencies and public relations firms.  Such advertisers should ensure that their marketing practices – as well as the endorsement practices of their social media influencers – comply with applicable laws, rules and regulations.  Considering these regulatory and contractual risks, influencers and marketers alike should always consult with a knowledgeable attorney before engaging in endorsement activity.

If you are interested in learning more about this topic, are providing or soliciting product endorsements, or have been contacted by the FTC, please e-mail us at info@kleinmoynihan.com or call us at (212) 246-0900.

The material contained herein is provided for informational purposes only and is not legal advice, nor is it a substitute for obtaining legal advice from an attorney.  Each situation is unique, and you should not act or rely on any information contained herein without seeking the advice of an experienced attorney.

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Related Blog Posts:

An Instagram Influencer’s Unfortunate Product Endorsement Mishap

Legal Concerns for Social Media Influencers: Product Endorsements

Retailer Settles FTC Deceptive Advertising Claims for Product Endorsements on Instagram

David O. Klein

David O. Klein

David Klein is one of the most recognized attorneys in the telemarketing, technology, Internet marketing, sweepstakes and telecommunications fields. Skilled at counseling clients on a broad range of technology-related matters, David Klein has substantial experience in negotiating and drafting complex licensing, marketing and Internet agreements.

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