The Missouri Attorney General (“Missouri AG”) has continued to pursue Internet marketing companies that place charges on consumers’ landline telephone bills for enhanced services. Enhanced services include premium email and voicemail services that are billed through local exchange carriers (called “LECs,” more commonly referred to as local telephone companies, such as AT&T and Verizon). Such services are charged on a monthly basis to landline telephone bills, rather than credit cards, in a process known as LEC billing.
The Missouri AG filed lawsuits last year against a number of companies, alleging that these companies engaged in “cramming,” the placement of unauthorized charges on consumers’ telephone bills. The Missouri AG brought the actions pursuant to the Merchandising Practices Act and is seeking full restitution for consumers, statutory penalties and a permanent injunction against the companies.
We are currently handling lawsuits filed by the MO AG against several clients. If you require any assistance, please do not hesitate to contact us.