close up of the letter AI for artificial intelligence AI calls

AI Telemarketing Calls

Blog, Telemarketing Law /

Readers of this blog know that the Federal Communications Commission (“FCC”) declared that telemarketing calls utilizing artificial intelligence (“AI”) are subject to the Telephone Consumer Protection Act’s (“TCPA”) restrictions on “artificial or prerecorded voice” transmissions. With the use of AI becoming more prevalent, several states have taken steps to regulate the use of AI in calls to consumers. Below, we discuss: (1) a few states that have regulated the use of AI […]

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phone on table with reflection opt out tcpa telemarketing

New Effective Date for TCPA Opt-Out Rule!

Blog, Telemarketing Law /

Although originally adopted on February 16, 2024, the Federal Communications Commission again has decided to delay the effective date of its opt-out regulation until January 31, 2027. We discuss the reasoning for the most recent delay below.   TCPA Opt-Out Regulation Delayed, Again  Slated to go into effect on April 11, 2025, the FCC’s opt-out rule amended the Telephone Consumer Protection Act’s (“TCPA”) implementing regulations to require callers to treat opt-out requests in response to one type of message as applicable to all future calls/texts (“Opt-Out Regulation”). After

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CIPA california action california flag american flag TCPA telemarketing

Have You Been Threatened With A CIPA Action?

Blog, Telemarketing Law /

In the past couple of years, we have seen an explosion in the number of demand letters and lawsuits involving alleged violations of the California Invasion of Privacy Act (“CIPA”). Oftentimes, recipients of a CIPA demand feel helpless, lacking a sense for both what the claimed wrongdoing is and how to appropriately defend themselves.  A CIPA action may take a variety of forms, and having a basic

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iphone green message bubble with notification DNC private text message

Are Text Messages Telephone Calls For TCPA DNC Private Right of Action Purposes?

Blog, Telemarketing Law /

Following the United States Supreme Court’s decision in McLaughlin v. McKesson, companies facing alleged Telephone Consumer Protection Act (“TCPA”) violations are able to challenge areas of the TCPA that had been relatively foreclosed by previous Federal Communications Commission (“FCC”) interpretations or guidance. Post-McLaughlin, the most prevalent challenge has focused on the meaning of the term

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guy sitting at computer free trials renewals

“Free” Trials Cost $60 Million

Blog, Online Marketing & Advertising Law /

The Federal Trade Commission (“FTC”), and a large grocery delivery service recently agreed to resolve allegations that the company, among other things, offered consumers free trials of its paid membership program but failed to disclose certain material post-trial program terms. Below, we discuss the FTC’s allegations in detail, the terms of the proposed settlement, and

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girl holding her phone TCR registration telemarketing

TCR Guidance in Light of 2025 Registration Developments

Blog, Telemarketing Law /

As our readership is aware, the Application-to-Person (“A2P”) 10-digit long code (“10DLC”) ecosystem continues to evolve as mobile carriers refine their requirements for The Campaign Registry (“TCR”). The year 2025 saw a renewed emphasis on curbing unwanted text messages and enhancing consumer trust, resulting in carriers and third-party service providers implementing stricter review standards. Consequently,

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people around a conference table having a discussion Civil Investigative demand CID

Discussion of Civil Investigative Demands or CIDs

Blog, Data & Privacy Law /

A few years ago, we wrote a piece about responding to civil investigative demands (“CID”) issued by regulators as part of their investigations into alleged violative business practices. Below, we discuss CIDs generally, steps to take if your company receives a CID, and best practices for responding to CIDs.    What Are CIDs?  Like subpoenas, CIDs are legally enforceable demands for information. To assist their pre-complaint investigations of companies believed to be violating the law, federal agencies, such as the Federal

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old person on their cell phone michigan telemarketing

Michigan Telemarketing Law Motors Through Senate 

Blog, Telemarketing Law /

Already one of the more robust mini-Telephone Consumer Protection Act (“TCPA”) laws, the Michigan State Senate recently passed new legislation aimed at unsolicited telemarketing to Michigan consumers. Below, we discuss in detail Michigan Senate Bill 351 (S-4) (“SB 351”) and what it may mean for companies that telemarket in Michigan.  SB 351 and Proposed Changes to Michigan’s Telemarketing Law  Michigan’s telemarketing law, colloquially referred to as

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