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Is AI Calling Legal?

The Federal Communications Commission (“FCC” or “Commission”) continues to evaluate how artificial intelligence (“AI”) technology impacts the telemarketing industry. As our readers may recall, the FCC issued a Declaratory Ruling last February, making clear that AI telemarketing calls fall within the purview of the Telephone Consumer Protection Act (“TCPA”) and its implementing regulations. A few […]

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Daniel’s Law Update

Our readers may recall a prior piece in which we discussed a New Jersey federal district court (“District Court”) decision denying constitutionality-related challenges to a New Jersey privacy law known as Daniel’s Law. Below, we: (1) briefly explain Daniel’s Law; (2) provide an update on this case following the District Court’s denial of the constitutionality

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Huge Healthcare Provider Settles Robocall Lawsuit for $2.5 Million

Earlier this year, United HealthCare Services, Inc. (“Defendant”) agreed to settle a class action robocall lawsuit for $2.5 million. In Samson v. United Healthcare Services, Inc, filed in the United States District Court for the Western District of Washington, Defendant was sued for allegedly violating the robocall provisions of both the Revised Code of Washington

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Reasons for TCR Registration Denial

Mobile carriers continue to require TCR registration for telephone numbers that are routed through a virtual phone service provider (“service provider”). Most, if not all, service providers have created separate divisions to oversee the review of client telecommunications campaigns. Only after approval by its service provider, will a company’s 10-digit long codes (“10 DLC”) be

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Is TCPA Consent Rule Really Dead?! Maybe Not, Say 28 States

The Federal Communications Commission’s (“FCC”) Telephone Consumer Protection Act (“TCPA”) 1:1 consent rule simply won’t die (“TCPA Consent Rule”). After the 11th Circuit Court of Appeals’ decision on January 25, 2025, the FCC’s TCPA Consent Rule appeared dead in the water. Now, however, the National Consumer Law Center (“NCLC”) (joined by numerous State Attorneys General),

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Do Not Disturb: Observe Telemarketing Hours! 

Last month, a putative class action Complaint was filed against Dave & Buster’s (“Defendant”) for allegedly failing to observe proper telemarketing hours. In Laureta v. Dave & Buster’s Inc., Plaintiff claims that he received three text messages between 3:00 and 6:00 a.m. If Plaintiff’s allegations are proven true, Defendant may have violated the Telephone Consumer

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